Home › Shipping & Returns
Shipping & Return Policy
Your order reaches every Syrian governorate within 1–3 days at one flat shipping rate.
🚚 Shipping
1
CouriersWe ship via Kadmous and Masarat — pick the branch nearest to you.
2
CoverageAll Syrian governorates, with no exceptions.
3
Delivery time1 to 3 days after the order and transfer are confirmed.
4
Shipping costA flat 250 SYP (new lira), covering all shipping fees.
🌍 International shipping
✈️
Coming soon — outside Syria
We are working on shipping within Europe and some Arab countries. The service is not active yet; we will announce it here and on our pages once it launches.
We are working on shipping within Europe and some Arab countries. The service is not active yet; we will announce it here and on our pages once it launches.
💳 Payment
Payment is by advance transfer through Sham Cash or a money transfer. Once we agree on your order over WhatsApp, we send you the transfer details and ship as soon as the payment arrives.
🔄 Returns & exchanges
There are no returns or exchanges once an order has shipped. That is exactly why we are here before you buy — ask us so you pick the right product the first time.
Frequently asked questions
How much is shipping?▾
Shipping is a flat 250 SYP (new Syrian lira), covering all shipping fees.
Do you ship to all governorates?▾
Yes — we ship to every Syrian governorate without exception, via Kadmous and Masarat.
How long does delivery take?▾
One to three days after the order and the transfer are confirmed.
Can I return or exchange a product?▾
There are no returns or exchanges once an order has shipped, which is why we are here before you buy to help you choose the right product.
How do I pay?▾
Payment is by advance transfer through Sham Cash or a money transfer; the order ships once the payment arrives.